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Is paying by bank transfer/western union free?

No, they are not free.

You may have to pay a fee when the money is sent to by Western Union/Bank Transfer.

If you pay by bank transfer, please ask your bank to provide you with clear details so you can account for this fee when you pay. For example, if you are paying for a order of $500, and the bank will charge $20 to transfer, please submit for the transfer $520. If you only submit $500 then the payment that arrives to us (in this example) will only be $480 and we won't be able to send your full order. pays for any bank currency conversion fees within Bank of China. You can submit bank transfer payments in any currency.

***Important: Please ONLY leave your name as note, and nothing else. Because other information will make the transfer return to you after a long while. 

If you pay by Western Union, you need to go to an western union branch. Please also ask them to provide you clear details so you can account for the fee. Please submit the amount including transfer fee.